This full-day professional development course introduces the Myers-Briggs Type Indicator® (MBTI®) as a practical, evidence-based framework for enhancing leadership effectiveness and workplace performance. Participants explore how personality preferences influence communication, decision-making, leadership, teamwork, stress, change, and conflict. Through guided interpretation, group discussion, self-reflection, and applied activities, learners gain insight into their own preferences and those of others, and develop practical strategies to adapt their leadership approach, strengthen collaboration, and navigate workplace challenges more effectively. Both in-person and online options available.

About the Instructor: Veronica Riley

Veronica Riley has over 20 years of experience in leadership development and government administration. She has a passion for improving organizational culture, performance, and customer service. Veronica believes that creating a culture of kindness is fundamental to organizational success. She works with clients to develop customized solutions to meet their organizational goals, while infusing fun into the process. https://www.veronicariley.com/

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