UCLP 031 - Conflict Management

Course Description

A recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation. This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion. Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.

Applies Towards the Following Certificates

Workplace Communication Certificate : Workplace Communication Certificate

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UCLP 031 - 025

202565

Available

Conflict Management

Online

Jun 01, 2026 to Jun 26, 2026

TP0003 non-credit

$245.00

1.6 CEUs

UCLP 031 - 028

202665